Question 1

What services do Premier Heating offer?

Accepted Answer

We provide a full range of residential and light commercial plumbing, gas fitting and heating services, including:

Home heating & cooling system design, using data-based technology and heat load calculations. 
A wide range of heating solutions that are tailored for individual requirements, including:
		- Radiator and underfloor heating solutions
		- Heat pump and ducted central heating installation
		- Pellet fire installation and maintenance
		- Electric heating solutions
Hot water cylinder installation and repairs
Gas fitting and gas appliance servicing and repair (Premier Heating are the Escea Taranaki service agent) including Infinity gas hot water units and gas fires. 
General plumbing repairs and maintenance
Bathroom and kitchen renovations

Question 2

Are you licenced and insured?

Accepted Answer

Yes. Our team is fully licensed and certified by the Plumbers, Gasfitters and Drainlayers Board (PGDB) of New Zealand, and we carry comprehensive public liability insurance for your peace of mind. Premier Heating are long time members of Master Plumbers New Zealand.

Question 3

How much do your services cost?

Accepted Answer

Pricing varies depending of the type and scope of the job. We offer free, no obligation quotes and competitive rates. Get in touch to discuss your needs.

Question 4

What brands or products do you use?

Accepted Answer

We only use trusted, high-quality brands suitable for New Zealand homes including Rinnai, Rheem, Mitsubishi, Bosch, Steibel Eltron, Waterware, Apricus and Escea. We ensure our partners have local, on the ground customer support and the most competitive warranties on the market.

Question 5

Can you help reduce my energy bills?

Accepted Answer

Absolutely. We offer energy-efficient heating solutions like hot water heat pumps, central heating systems, and gas hot water systems that can help lower your power bill. With zoning and wi-fi options, we can ensure that you get the best out of your Premier Heating installations.

Question 6

How often should I service my heating system, gas appliance or hot water cylinder?

Accepted Answer

We recommend servicing annually to ensure safe and efficient operation (as do most manufacturers guidelines).

Question 7

Are your services covered by warranty?

Accepted Answer

Yes. We stand by our workmanship and offer the Master Plumbers guarantee on our work. The suppliers we choose to partner with offer the best warranties on the market. Warranty details vary by product and service—please ask for specifics.

Question 8

Which areas do you service?

Accepted Answer

We serve the region of Taranaki, contact us to confirm if we cover your location.

Question 9

Do you handle bathroom and kitchen renovations?

Accepted Answer

Yes, we work closely with homeowners and other contractors to provide full plumbing support for bathroom and kitchen renovations.

Question 10

How do I book a service or a quote?

Accepted Answer

You can call us directly, fill out our online contact form, or email us. We’ll get back to you promptly to confirm a time that suits you.

Frequently asked questions