This Autumn and Winter is expected to see a huge leap in people working from home as self-isolation gains momentum. This level of isolation is unprecedented and we at Premier Heating have been busy planning on how we can best support our staff and customers alike. An increase in people working from home during our colder months and a desire for people more than ever before to keep in good health, is likely to see more people considering central heating which has proven health benefits.
As Premier Heating is not a franchise, we are well placed to adapt quickly to changing customer expectations and potential issues in product supply.
None of our services are expected to be affected and we have supplemented our services with additional choice to meet an expected change in demand. Unlike most franchises we do not outsource the design phase of our central heating systems. In fact, all of our central heating services from design through to installation are handled by our in-house team of specialists based right here in Taranaki. Also as we are independent, we also have no contracted need to use any particular central heating product. This means our team has complete control over our workload, priorities and product selection to ensure we keep our services active and the residents of Taranaki warm and comfortable over this challenging period.
Our staff are well aware of the additional hygiene and interaction measures that we all need to put into place to ensure we keep our communities protected from the virus. In addition to our increased staff awareness, we are also offering our customers more ways of interacting with us at Premier Heating. We have always offered phone, e-mail and personal one on one consultations either at our office or at our customers homes, and we are now excited to announce video consultations!
Meeting in person is hard to beat, however we respect that people may wish to reduce their unnecessary interactions and a video consultation is the next best alternative and something which we are excited to bring in as an official offering.
If you would like a video consultation please request this when you book a consultation. We hope that you and your families stay healthy over this challenging period and we are here to support our customers in any way we can. Kia Kaha Taranaki!